TERMS OF USE FOR THIS WEBSITE
IMPORTANT NOTICE
By browsing, using, or placing orders through this website, you signify that you have read, accepted, and agreed to be bound by all the terms set out herein. This website is operated by BEST HOPE ENTERPRISE LIMITED (hereinafter referred to as "the Company"), and all goods and services provided through this website are supplied by the Company. If you do not agree to these terms, please stop using this website.
1. Use of this Website
1.1 You agree not to upload, post, publish or transmit any of the following on this website:
(a) Misleading, inaccurate, defamatory, illegal, obscene, threatening, deceptive, abusive, disrespectful or objectionable content;
(b) Content that violates copyright or other intellectual property rights, is harmful to data, software, the Company's or another person's computer systems, or adversely affects the operation or availability of this website;
(c) Content that infringes any person's rights (including but not limited to copyright and confidentiality rights);
(d) Content containing viruses, Trojan horses, worms or other harmful programs;
(e) Content that violates any applicable law or regulation;
(f) Unauthorised advertising, promotion or solicitation;
(g) Materially false statements of facts that may cause detriment or damage to the Company, its customers or its agents.
1.2 You agree to indemnify the Company against any claims, liabilities, losses, damages, expenses and other costs (including claims by third parties against the Company) arising from your breach of clause 1.1.
2. Account Registration
2.1 Before using the services or placing an order, you must register with the Company. By registering, you represent (and the Company is entitled to rely on such representation) that you are at least 18 years old and have the capacity to enter into a legally binding contract.
2.2 When registering, you must:
(i) Provide accurate, complete and up-to-date registration information;
(ii) Keep your username and password secure;
(iii) Authorise the Company to assume that only you or persons authorised by you use your login credentials.
2.3 You must immediately notify the Company of any changes to your registration information to ensure we can contact you effectively.
2.4 If we have reasonable grounds to suspect that the information you provided is untrue, inaccurate, not up-to-date or incomplete, the Company has the right to cancel your order or revoke your registration, and you agree not to bring any claim or action in respect thereof.
3. Order Terms
3.1 Once an order is confirmed, no modifications or cancellations will be accepted. Please carefully check all information before making payment. Specific ordering terms (including delivery, returns and exchanges, etc.) are set out on the "Sales Terms" page of this website. All orders are subject to those terms as well as these Terms of Use.
4. Delivery Services
4.1 We will engage third-party courier companies to handle delivery matters. By confirming your order, you agree that we may engage such companies to handle the shipment. The Company shall not be liable for any act or omission of any courier company, nor assume any risk or liability arising from your use of the courier service.
5. Intellectual Property
5.1 All content and materials on this website (including but not limited to copyrights, trademarks, databases) are owned by the Company or the Company's third-party licensors. Unless for the purpose of using this website (e.g., displaying pages on a screen or printing for personal reference), you may not use, transmit, copy, reproduce, distribute, sell, broadcast, publish, republish, rewrite, or transmit any part of this website by the same or any technical means.
5.2 No content that violates these terms (including harmful or threatening material) may be posted or transmitted. The Company reserves the right (but not the obligation) to prohibit and remove such content.
6. Links to Other Websites
6.1 You may not link this website to any other website without the Company's prior written consent.
6.2 This website may provide links to other websites solely for your convenience. When you click on such links, you will leave this website. The Company is not responsible for the content of those websites, their updates or changes, nor does it endorse or approve their content.
7. Security and Disclaimer
7.1 Transmission of information over the internet cannot be guaranteed to be completely secure. The Company shall not be liable for any loss you suffer if you transmit information to us via the internet, or if we transmit information to you at your request via the internet.
7.2 The Company does not guarantee that third parties cannot access confidential information transmitted through this website (including but not limited to payment information and personal identification information). You use this website at your sole risk, and the Company shall not be liable for any misuse or exploitation of such information.
7.3 The Company does not warrant that this website will be continuously available, uninterrupted, error‑free, or free of viruses or other harmful components. All content and functionality of this website are provided on an "as is" and "as available" basis, and you use them at your own risk.
7.4 To the fullest extent permitted by law, the Company expressly excludes all warranties, terms or conditions, whether express or implied, including but not limited to warranties of satisfactory quality, fitness for a particular purpose, or non‑interruption or error‑free operation.
8. Limitation of Liability
8.1 Except for death or personal injury caused by the Company's negligence, fraudulent misrepresentation (provided you can prove that you relied on such representation), and liability which cannot by law be limited or excluded, the Company shall not be liable for any direct, indirect, incidental, special or consequential loss or damage arising from:
Use or inability to use this website;
Reliance on any information on this website;
Any goods or services requested, offered or obtained through this website;
Errors, omissions or misstatements in the information.
8.2 In any event, the Company's total liability to you shall not exceed the amount you paid for the relevant products or services purchased through this website.
9. Force Majeure
9.1 The Company shall not be liable for any failure to perform its obligations under these terms caused by any event beyond its reasonable control (including but not limited to fire, casualty, accident, act of God, natural disaster, government regulation or requirement, strike, labour dispute, labour or technical shortage, product or raw material shortage, or transport delays).
10. Indemnification
10.1 You agree to indemnify and hold the Company harmless from and against all losses, damages, claims, demands, liabilities, costs (including legal fees) and expenses arising from your breach of these terms or negligent use of this website.
11. Suspension or Termination of Use
11.1 If the Company becomes aware of any conduct that jeopardises the Company or any third party, or that violates any law, the Company has the right, without prior notice, to suspend or terminate any person's access to all or part of this website. The Company may also withdraw your right to use this website at any time for any reason.
12. Amendments to Terms
12.1 The Company reserves the right to change any content, functionality, user facilities and accessibility of this website at any time without prior notice. You are responsible for regularly checking these terms to be aware of any modifications. Amendments become effective immediately upon posting.
13. General Provisions
13.1 You may not assign any of your rights or obligations under these terms without the Company's prior written consent.
13.2 These terms constitute the entire agreement between you and the Company regarding the use of this website, superseding all prior or contemporaneous written or oral communications.
13.3 These terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any dispute arising out of these terms or the use of this website shall be subject to the non‑exclusive jurisdiction of the Hong Kong courts.
13.4 If any part of these terms is held to be invalid or unenforceable in any jurisdiction, only that part shall be ineffective in that jurisdiction, without affecting the validity or enforceability of the remaining provisions.
13.5 For contact details of the Company, please refer to the "Contact Us" page on this website.
