JISULIFE- Solemn Statement of Hong Kong and Macau licensed products

致有關人士

公告

我們,信佳企業有限公司 BEST HOPE ENTERPRISE LIMITED (下稱本公司) 為品牌JISULIFE官方認可的香港及澳門地區零售渠道供貨商並負責售後服務及行政處理事宜,本公司近日收到大量來自港澳網購平台及線下商店客戶舉報涉及市場上部份商戶售賣標示行貨的JISULIFE產品懷疑存在產品來路不明真贗問題及擔心售後沒有原廠保障,根據客戶提供舉報資料經本公司跟進後發現該等商戶展示的供應商證明、售後資訊中出現一間公司名為"蘇昂集團有限公司 "向對外零售店批發店及傳媒宣稱"蘇昂集團有限公司是JISULIFE 香港官方授權代理商"自居,但經品牌 JISULIFE 官方回覆證實"蘇昂集團有限公司"為沒有授權並且非官方認可亦非所謂供應商/香港官方授權代理商,品牌官方續稱表示對其"蘇昂集團有限公司"不認識沒有任何合作亦沒有供貨,卻竟然在外以"行貨"、"原廠行貨"、"香港行貨"、"香港官方授權代理商"、"香港行貨保養"、"香港官方授權代理商蘇昂集團"虛假宣稱銷售來路不明品誤導廣大市民與客戶,銷售手法極其差劣!此等行為實為詐騙消費者之嫌,嚴重影響本公司和品牌商譽更令香港澳門市民對香港購物天堂正貨之都信心大打折扣,對於在非JISULIFE香港澳門行貨授權零售店 與 非授權分銷商 名單中的來路不明品出於真贗問題本公司售後部門不給予提供任何售後服務,此外,香港及澳門地區商戶/個體 (以港元HKD或澳門元MOP直接或間接收入並且不限於線上、線下、實體、線上平台、應用程序、社交平台、通訊軟體)在沒有取得本公司授權絕對不能使用品牌JISULIFE任何官方產品圖片、官方宣傳相、官方宣傳影片、官方內容及商標展示 (包括經裁剪修改圖片、經編輯過的影片、轉載他人媒體內容),為免令客戶權益及商譽進一步受損,現在品牌官方對該公司蘇昂集團有限公司銷售行為作出公開聲明以正視聽.

信佳企業有限公司

2023年10月4日

To Concerned Persons

announcement

We, Best Hope Enterprise Limited (hereinafter referred to as the company) is the official Hong Kong and Macau retail channel suppliers of the brand Jisulife and is responsible for after -sales service and administrative processing. The company recently received a large number of customers from Hong Kong and Macao online shopping platforms and offline stores reported that some merchants on the market selling licensed products in the market marked the licensed goods. Isulife products suspect that there is an unknown problem with the product, and there is no original guarantee for the after -sales. According to the customer’s provision of the report, it is found that the supplier’s certificate displayed by the company and the after -sales information appears. A company named “Su Aang Group Co., Ltd.” claims to be “SOAON HOLDING LIMITED is Jisuli. FE Hong Kong official authorized agent “self -proclaimed, but the brand Jisulife officially responded to confirm that” SOAON Holding Limited “is not authorized and unofficially recognized by the so -called supplier/Hong Kong official authorized agent. D “does not know that there is no cooperation or no supply, but it actually uses” licensed “,” original products “,” Hong Kong licensed “,” Hong Kong official authorized agent “,” Hong Kong license maintenance “,” Hong Kong official authorized agent SOAON HOLDING “false claims” Households, the sales method is extremely bad! Such behavior is suspected of defrauding consumers, which seriously affects the reputation of our company and the brand, and has greatly reduced the confidence of Hong Kong and Macau citizens in Hong Kong’s shopping paradise and the city of genuine goods. For the unidentified products in the list of non-JISULIFE Hong Kong and Macau authorized retail stores and non-authorized distributors, our after-sales department will not provide any after-sales service due to the authenticity issue. In addition, merchants/individuals in Hong Kong and Macau (direct or indirect income in HKD or MOP and not limited to online, offline, physical, online platforms, applications, social platforms, communication software) must not use any official product pictures, official promotional photos, official promotional videos, official content and trademark displays of the brand JISULIFE (including cropped and modified pictures, edited videos, and reprinted media content of others) without the authorization of our company. In order to avoid further damage to customer rights and reputation, the brand official now makes a public statement on the sales behavior of the company SOAON Holding Limited to set the record straight.

BEST HOPE ENTERPRISE LIMITED

October 4, 2023

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